Personal data charter
Information on the collection and processing of your personal data.
Preamble
Institut des Métiers is particularly committed to protecting personal data and respecting the privacy of users of its website.
This charter aims to inform you, in a simple and transparent manner, about the processing of personal data carried out in the context of using the Institut des Métiers website.
This charter relates exclusively to data collected via the Institut des Métiers website.
1. What is personal data?
Personal data is any information relating to an identified or identifiable natural person, directly or indirectly.
This may include in particular:
- a first or last name;
- an email address;
- a phone number;
- a postal address;
- an IP address;
- or any other information that can identify a person.
2. What data do we collect?
When you use our website, certain data may be collected:
Data provided voluntarily
When you fill in a form on our site, the following information may be collected:
- title;
- first and last name;
- email address;
- phone number;
- postal address;
- postcode;
- city;
- any information you choose to send us in your message.
Mandatory fields are indicated at the time of collection.
Automatically collected data
During your browsing, certain technical information may be collected using cookies or other trackers:
- IP address;
- browser type;
- device used;
- browsing data;
- cookie consent preferences
3. Why do we collect this data?
Data collected via the website is used in particular to:
- respond to your enquiries;
- track exchanges with users;
- process requests received via the site's forms;
- improve the operation and ergonomics of the website;
- compile visitor statistics;
- ensure the security of the site;
- meet our legal and regulatory obligations.
4. Who can access your data?
Personal data is accessible only to:
- authorised staff of Institut des Métiers;
- technical service providers involved in hosting, maintenance or site operation, within the scope of their missions;
- legally authorised authorities where regulations require it.
Institut des Métiers does not sell or rent personal data collected.
5. How long is your data retained?
In accordance with the General Data Protection Regulation, we undertake not to exceed the retention period necessary for the purpose for which we collect personal data, and to comply with the maximum retention period.
All data is stored within the EU, on our premises.
6. How is your data protected?
Institut des Métiers implements appropriate technical and organisational measures to ensure the confidentiality, integrity and security of personal data processed.
Access to data is limited to authorised persons within the scope of their duties.
7. Your rights
In accordance with applicable personal data protection regulations, you have in particular the following rights:
- right of access;
- right of rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability where applicable;
- right to withdraw your consent at any time where processing is based on consent.
You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).
Data Protection Officer (DPO)
To exercise your rights or obtain further information, you may contact:
Institut des Métiers
14 Rue du Château des Vergnes
63039 CLERMONT-FERRAND
9. Responsibilities
None of the information on our website shall be considered pre-contractual information relating to the services of Institut des Métiers, nor a contractual guarantee on its part.
Institut des Métiers shall not be held responsible for the consequences of any input error or transmission of incorrect or incomplete information on our website. We also draw your attention to the fact that each user must take their own precautions to protect their personal data.
10. Further information
For detailed information on the management of your personal data, we invite you to consult our Personal Data Protection Policy.
Last updated: June 2026